AdminHow to Choose the Right Kommo CRM Pricing Plan (and Avoid Overpaying)
Choosing the right Kommo CRM pricing plan is a critical investment for your entire commercial team. Get it wrong, and you’re either burning cash on features you don’t need or stalling growth because your sales and marketing teams lack essential tools.
This guide is for business leaders, sales managers, and marketers who want to choose the right Kommo plan. We’ll break down the features you actually need to build a powerful revenue generation system and pinpoint the exact moment when it’s time to scale.
Right away, let’s set the record straight: the Basic plan is not a serious option. It lacks automation and communication tools essential for business growth.
Why 95% of Companies Should Choose the Advanced Plan
For the vast majority of businesses, the Advanced plan isn’t just “enough” it’s the perfect fit. It gives your team a complete toolkit to create an automated system that works around the clock, freeing everyone up to focus on strategy and closing deals.
Key Tools for Your Team
- Automation (Salesbot): Your tireless digital assistant. It responds instantly to new leads, asks qualifying questions, sends materials, and segments your audience so your sales team only gets warmed-up clients.
- Personalized Communication: Pull any data from a client’s profile name, last purchase, budget and use it in automated messages. This creates real engagement and customer loyalty.
- Broadcasts & Database Management: Run segmented campaigns for your client base. Essential for nurturing leads, driving repeat sales, and reactivating inactive customers.
- Analytics & Dashboards: Track your pipeline performance, conversion rates, and marketing channels in real time. Make decisions based on hard data, not guesswork.
A Real-World Example
- 9:30 PM: A potential customer clicks your ad and lands on your website.
- 9:31 PM: They fill out a form, and their info instantly lands in your Kommo pipeline.
- 9:31 PM: The Salesbot replies: “Hello! Thanks for your interest. What’s your planned budget?”
- 9:33 PM: The client answers, Kommo tags them as “VIP, budget $1,000+,” and sends a tailored presentation.
- 9:00 AM (next morning): Your sales manager sees a task: “Hot lead. High budget. Presentation viewed.”
The entire lead qualification process happened automatically no human effort needed. That’s the power of automation.
When Should You Upgrade to the Enterprise Plan?
The Enterprise plan isn’t just “more features.” It’s designed for businesses dealing with scale, complexity, or stricter control needs. Here are the key signals:
| Exclusive Feature | Problem It Solves | Signal to Upgrade |
|---|---|---|
| Automatic Lead Scoring | Sales team wastes time on unqualified leads. | You’re getting 100+ leads per day and can’t prioritize fast enough. |
| Bot AI Power-Up | Standard bot fails with complex queries. | You need smarter conversations to maximize conversions. |
| Advanced Fields (Super Fields) | Complex pricing and custom quotes slow deals. | Your team relies on external spreadsheets for every proposal. |
| Advanced Security & Control (Backups, user permissions, etc.) | Data risks in larger teams. | Compliance, backups, and integrity are now mission-critical. |
Frequently Asked Questions (FAQ)
1. I’m worried about losing data if I upgrade. Is it safe? Yes. You can switch from Advanced to Enterprise anytime without losing pipelines, contacts, or settings.
2. Do I really need lead scoring? Only if you’re handling over 100 leads daily. Below that, a sales manager can manually identify priority deals.
3. Are website, messenger, and telephony integrations included in Advanced? Yes. All core Kommo integrations (website forms, telephony, WhatsApp, Facebook Messenger, etc.) are included starting with the Advanced plan.
4. What if my team isn’t ready for full automation yet? That’s okay. You can start simple like auto-responding to new leads and scale automation gradually. Kommo grows with your business.
The Bottom Line on Kommo CRM Pricing: Choose the Right Plan
When it comes to Kommo CRM pricing, the smartest move isn’t buying the most expensive plan and hoping you’ll “grow into it.” It’s about picking the plan that solves today’s problems while giving you a clear upgrade path for tomorrow.
- For most companies, the Advanced plan is the best balance: affordable, powerful, and future-proof.
- Move to Enterprise only when growth creates real scaling challenges: 100+ daily leads, complex product structures, or a large sales team that needs stronger security and control.
By starting with the right plan, you’ll avoid overpaying, streamline sales, and build a system that consistently delivers qualified leads.
Ready to Get Started with Kommo CRM?
Choosing the right plan is just the first step. To unlock its full potential, you need proper setup and customization. That’s where we come in.
At Setmee, we help businesses implement and configure Kommo CRM to fit their exact sales process—so you can maximize ROI from day one.
👉 Don’t just buy a CRM. Build a revenue machine with Kommo.
